Cancellation and Refund Policy:

Private Lessons: All cancellations for private lessons with Eric MacCluen must be made online through smarter lessons within 24 hours of the scheduled lesson time. Lessons may be rescheduled anytime Eric has availability at your convenience. Lesson reminders are sent from the online booking and therefore no-shows may me charged a fee as stated in the reminder. Prepaid lesson packages are non-refundable but will not expire. All cancellations with staff instructors must be made with that instructor.

Clinics by the month: All requests for cancellation must be made in writing one week prior to the start of the registered month. All monies paid with the exception of a $25 deposit will be refunded in the form of tuition credit that can be used for any other program with Eric MacCluen Golf at Applecross Country Club. No refunds of any kind will be given if cancellation is made less than one week prior to the start of clinics that month, regardless of the nature of cancellation.

Summer Camps: All requests for cancellation must be made in writing one week prior to the start of the registered camp week. All monies paid with the exception of a $75 deposit will be refunded in the form of tuition credit that can be used for any other program with Eric MacCluen Golf at Applecross Country Club. No refunds of any kind will be given if cancellation is made less than one week prior to the start of the registered camp week, regardless of the nature of cancellation.

All camp cancellation requests must be received via e-mail: hollymaccluen@yahoo.com or
to Applecross Golf Academy c/o Eric MacCluen Golf, 170A Zynn Road, Downingtown, PA 19335.

Make-up Policy:

Clinics by the month: We ask that you make every effort to attend your scheduled classes. Lessons are a building process and consistency does make a difference with your progress. If you are unable to attend a class please notify Eric MacCluen via e-mail: maclesson@aol.com prior to the class to find another class day/ time during that same session to attend. We will make every effort to complete missed classes in a reasonable time frame for both parties. Please be advised that instructors are not required to schedule private time to make up a group class. A NO-SHOW without written notification prior to the missed class will not be rescheduled, regardless of the nature for not attending.

Summer Camps: We ask that you make every effort to attend your scheduled camp days. Each camp day is a building process and consistency does make a difference with your progress. The unpredictable summer weather, the availability of the many practice areas around the facility, and the varying course schedule determine daily activities so that each day offers a different opportunity to learn and get better. Therefore, a Wednesday one week may have the campers on the course playing a few holes yet put on video in the Learning center the next week. If you are unable to attend a camp day please notify Eric MacCluen via e-mail: maclesson@aol.com prior to that day to find another camp day to attend. A NO-SHOW without written notification prior to the missed camp day will not be rescheduled, regardless of the nature for not attending.

Return Check Policy:

A $25 Returned Check Fee will be charged for all checks returned unpaid by the bank. Original payment amount will be due immediately along with the additional returned check fee. If we are unable to recover the full payment amount and returned check fee within 10 business days we will charge your member account and an additional 3% convenience fee will be added to the total amount due. No exceptions!